Spa Dealers are Right to Warn People Against Buying Used!
A used hot tub can be a great cost-saving investment or can end up being a huge waste of time and money.
As used spa specialists, we know better than anyone about the dangers of buying used! Just like used cars, there are lots of OK-looking used hot tubs out there that would be a terrible decision to buy. Sometimes repairs can cost thousands of dollars, and there are safety issues to consider as well.
Even if a used hot tub appears to be in good condition and running fine, lots can go wrong as soon as it’s moved. Deteriorating pipes and hoses, old electronics, finicky computers and worn mechanical components may hold out for many years as long as the hot tub sits still and is uninterrupted. But hot tubs often break down or spring new leaks due to the strain and trauma of being disconnected, physically moved then resuscitated.
Cautionary tale: always look a gift horse in the mouth!
We often get calls from people who bought something up for cheap or free from the classifieds, asking if we’d please take it off their hands.
Sometimes they’ve invested a considerable amount of time and money moving it to their place and installing it, only to discover there are cost-prohibitive problems to deal with. Sadly, they sometimes end up having to pay to have it removed and disposed of.
Here’s a recent story which serves as an example how a nice looking used tub can end up being a nightmare.
Sonya from South Surrey picked up a cheap used hot tub off Craigslist. She saw the tub running before she bought it, but after it was moved to her place, it wouldn’t work right and about a week or so later, she noticed water was puddling in one corner.
So she called a professional repair company to fix it. They charged her $912.78 for a new pump/plumbing fittings and $1,570.79 to fix some leaks. But it still needed work.
Here’s a verbatim excerpt from the email she received from the repair company she’d hired:
Today our tech found more leaks in the diverter valves, jet seals, Y-fitting, more couplings and pipe with parts estimated at $400 plus 2 hrs labour = $600. Despite the application of silicone to the skimmer yesterday, it is still leaking – labour to replace the skimmer estimated $600 – $800.
Labour re yesterday’s silicone on skimmer and today’s further diagnostic $200. Once the repairs are complete there may still be other leaks and issues that become apparent – costs unknown.
An estimated total for all of the above $4000… and you would still have an aging tub with, no doubt, more repairs to come.
She contacted us at Hot Tubs Galore for a second opinion. She paid our technician to investigate, only to have him confirm that the tub was indeed not worth fixing. We reimbursed her the service call when Sonya ended up buying a “new” used hot tub from us, which had zero problems with lots of life left in it.
We at Hot Tubs Galore Reduce the Risk Factor
You can save thousands by going used, and you certainly won’t enjoy a new hot tub twice as much as a used one, so it’s good math. It is very possible to find a 15-year old spa that will easily outlast a brand new one! An almost-new tub can have more problems than a much older one, so the quality and condition is more important than the manufacturing date.
We at Hot Tubs Galore are in the business of finding the best used hot tubs in the province and making them available to the general public. All of our used hot tubs have passed a detailed 125-point inspection before we even consider them for our inventory. After that, we pressure-test the system and do a deep-cleaning flush and run it on our test bench for at least 4 days. This significantly lowers the chance of anything going wrong after we deliver them to their new home. As a result, we rarely have to do warranty work.
Things To Watch Out For
A thousand things can go wrong with a used car, but they’re still worth buying second hand. Hot tubs are much less complicated and buying used makes good sense if you buy smart. We have developed a 125-point Inspection to test each hot tub (which you can hire us to do on your own tub).
Following are just a few of the potential problems that we protect you from, followed by an explanation of each.
These are just some of the things we take into consideration when deciding whether or not to acquire a hot tub for our used inventory. It takes a trained eye to identify problems and recognize potential trouble. We are proud of having acquired these important skills that are essential for this business. It’s what makes us a credible and trustworthy source for buying used.
If this info makes you wary about buying used, remember that we also sell a wide variety of NEW hot tubs!
Contact us today to make an appointment to come by to discuss your situation and explore some options.